General Travel News

DTCM Complaint System ISO Certified

Dubai Department of Tourism and Commerce Marketing (DTCM) announced that its customer complaints handling system, which was first introduced in 2000, is now ISO certified (1002:1004).  DTCM is the second governmental organization in Dubai to receive this recognition for managing complaints. 

A representative Lloyd’s Register Quality Assurance gave the certification to DTCM Director General, Mr. Khalid A bin Sulayem at the DTCM head office.  The DTCM complaint system is now part of the Dubai eGovernment’s eLink system connecting various government departments.  Customers may initiate a complaint by sending an email to ecomplaints@dubaitourism.ae , info@dubaitourism.ae, calling the toll free number 800 7090, or visiting the DTCM head office, or Visitors Information Bureau at six different locations.
 

More General Travel News
ATM Dubai to launch Holiday Shopper on 27 April 2019
Agoda partners with Saudi Ministry of Hajj to try to attract 30 million pilgrims
UAE carriers join hands to celebrate the legacy of Sheikh Zayed on 47th National Day
Latest Travel News
flydubai will fly to Tashkent from 11 Ma...
ATM Dubai to launch Holiday Shopper on 2...
Agoda partners with Saudi Ministry of ...
Featured Sights To See
Larnaca Salt Lake

Larnaca Salt Lake

Larnaca, Cyprus

One of the most prominent natural wonders in the region, the Salt Lake district of Larnaca is made up of a network four salt lakes or different sizes, Aliki, Orphani, Soros and Spiro. The Larnaca Salt Lake forms the second largest salt lake in Cyprus, after the Limassol Salt Lake and covers an area of about 2.2 kilometer square. It is a popular tourist spot for birdwatchers and nature lovers, who ...

Al Husseini Mosque

Al Husseini Mosque

Amman, Jordan

The King Hussein Mosque, also known as the Al Husseini Mosque, is located in the heart of downtown Amman.  The site was originally home to Philadelphia's old cathedral.  A mosque was built there in the seventh century, and rebuilt in 1924 in the Ottoman style.  It is one of Amman's more impressive mosques, and an important gathering spot in Wasit Al Balad.  Even if you don't go...

Geldmuseum

Geldmuseum

Frankfurt, Germany

Perfect for anyone curious about the way money works, Frankfurt’s Geldmuseum, located in the Ginnheim district, offers an exciting exposition of the history of money and a look into the economic side of Frankfurt. With a unique 6-themed approach to the exhibitions, the museum lay-out takes visitors through different “stages”, which each deepen your understanding of money by presenting exhibits tha...

Dead Sea

Dead Sea

Amman, Jordan

The Dead Sea is a unique environment.  It is so named because nothing can live in the hyper-saline water, which fluctuates around 31.5% salt.  The Dead Sea is also the lowest point in the world -- its surface 423m below sea level.  Because of decreased inflow from the Jordan River, the Dead Sea is slowly shrinking.  The entire southern half has become disconnected and is now ma...