Dubai Department of Tourism and Commerce Marketing (DTCM) announced that its customer complaints handling system, which was first introduced in 2000, is now ISO certified (1002:1004). DTCM is the second governmental organization in Dubai to receive this recognition for managing complaints.
A representative Lloyd’s Register Quality Assurance gave the certification to DTCM Director General, Mr. Khalid A bin Sulayem at the DTCM head office. The DTCM complaint system is now part of the Dubai eGovernment’s eLink system connecting various government departments. Customers may initiate a complaint by sending an email to ecomplaints@dubaitourism.ae , info@dubaitourism.ae, calling the toll free number 800 7090, or visiting the DTCM head office, or Visitors Information Bureau at six different locations.
Occupying a regal position overlooking the City Botanic Gardens, Brisbane’s Parliament House is arguably the most gorgeous piece of architecture. Dating from 1868, the sandy façade has a roof crafted from copper from Mt Isa. The tours are run on demand unless parliament is in session, in which case you can sit in the public gallery and watch the politicians, which can be as exciting as watching th...
Has housed a lot of the people influential in Austrian history, including the Habsburg dynasty, and is currently the official residence of the President of Austria. Contains, among other interesting spots, chapels (Hofkapelle, Hofmusikkapelle, Burgkapelle), museums (the Naturhistorisches Museum & Kunsthistorisches Museum), the Imperial Library, state treasury, the national theatre(Burgtheater)...
This mountain is located opposite Jabl-e-Noor. Twice as high, 5413 feet high, Jabl-e-Saur had a cave at the top where the Prophet Muhammad (SAW) and his companion Hazrat Abu Bakr (RA) hid from their Quraish pursuants. This is the cave in which the spider spun his web over the entrance and the pigeon laid eggs to save the Prophet Muhammad (SAW) from the pagans. Located at a 10 minute drive from the...
This Renaissance house dates back to 1582, when it was the home of the Gremp von Freudenstein noble family. A country house was also added to the park in 1829. Be sure to visit this landmark for a get a feel for Frankfurt’s history. Address: Gremp House Grempstraße 36 Bockenheim Frankfurt, HES 60487 Tel: +49 69 2123 8800 ...