General Travel News
DTCM Complaint System ISO Certified
Dubai Department of Tourism and Commerce Marketing (DTCM) announced that its customer complaints handling system, which was first introduced in 2000, is now ISO certified (1002:1004). DTCM is the second governmental organization in Dubai to receive this recognition for managing complaints.
A representative Lloyd’s Register Quality Assurance gave the certification to DTCM Director General, Mr. Khalid A bin Sulayem at the DTCM head office. The DTCM complaint system is now part of the Dubai eGovernment’s eLink system connecting various government departments. Customers may initiate a complaint by sending an email to ecomplaints@dubaitourism.ae , info@dubaitourism.ae, calling the toll free number 800 7090, or visiting the DTCM head office, or Visitors Information Bureau at six different locations.
More General Travel News
Latest Travel News
Featured Sights To See
Gold Reef City Theme Park and Casino
Johannesburg, South Africa
The Gold Reef City Theme Park is a great place to have some fun. From roller coasters to a giant Ferris wheel, it has everything and is a real treat for kids! Address: Gold Reef City, Ormonde, 8km (5 miles) from city centre Telephone: +27 (0)11 248 6800 Website: http://www.goldreefcity.co.za/ Opening hours: Tues-Sun 0930-1700 ...
Maria am Gestade
Vienna, Austria
Also known as St Mary on the Strand, this church is among Vienna's oldest surviving buildings and is an example of Gothic-styled architecture. It is situated near the Danube Canal; a branch of the river Danube. It is associated with the Czech community. Location: Salvatorgasse 12, near the Donaukanal....
Dubai Museum
Dubai, United Arab Emirates
The Dubai Museum is located in the restored Al Fahidi Fort, which was built around 1787 to defend the city from invasion. In its long history, the fort served as a seat of government, the royal residence, ammunition storage, and a jail. In 1971, it was converted into a museum. The diverse collection on display offers fascinating insight into the rich history and cultural heritage of Dubai, dati...
Boramae Park
Seoul, South Korea
Once the site of the Korean Air Force Academy, it symbolizes the Air Force. The word Boramae means Hawk. The park is spread out on 360,000 square meters and has sports facilities as well as a small zoo. It also has a huge pond that spreads out to 9000 square meters and has well planned walking paths. The pond is surrounded by willow trees and benches and is very popular, especially during summer a...