Dubai Department of Tourism and Commerce Marketing (DTCM) announced that its customer complaints handling system, which was first introduced in 2000, is now ISO certified (1002:1004). DTCM is the second governmental organization in Dubai to receive this recognition for managing complaints.
A representative Lloyd’s Register Quality Assurance gave the certification to DTCM Director General, Mr. Khalid A bin Sulayem at the DTCM head office. The DTCM complaint system is now part of the Dubai eGovernment’s eLink system connecting various government departments. Customers may initiate a complaint by sending an email to ecomplaints@dubaitourism.ae , info@dubaitourism.ae, calling the toll free number 800 7090, or visiting the DTCM head office, or Visitors Information Bureau at six different locations.
The Diplomatic Quarter, or DQ as it is popularly known, is home to foreign embassies and international organizations, as well as residential structures and malls. With lush gardens and numerous sports facilities, it is also one of the city's greenest areas. It is especially known for its fine architecture, and is considered a model for other Islamic cities around the world. Despite its name, the s...
Sharm El Sheikh is a beautiful city with several beaches for the tourists to enjoy at. The beaches feature lots of water sports facilities to everyone. The resorts with beach settings also feature many options for the tourists like scuba diving, etc. Some of the famous beaches in the area are Beach Albatros, Coral beach, Reef Oasis beach, etc....
Founded in 1891, Skansen Open Air Museum was built to preserve Stockholm’s rural culture and is one of the major attractions in Stockholm. There are 150 buildings of historic interest including a workshop. Here you can learn about traditional crafts and traditions of Sweden. The zoo houses Nordic animals like elks, wolves, moose, lynxes and bears. Lil Skansen is a children’s zoo where children...
St. James’s Park used to be a swamp. The land was purchased by Henry VIII in 1532. His successor, James I, drained the swamp, landscaped the gardens, and introduced exotic birds and animals. Charles II, inspired by the French royal gardens he saw while in exile, redecorated the park and opened it to the public. The park we see today is the product of a remodeling effort u...