Dubai Department of Tourism and Commerce Marketing (DTCM) announced that its customer complaints handling system, which was first introduced in 2000, is now ISO certified (1002:1004). DTCM is the second governmental organization in Dubai to receive this recognition for managing complaints.
A representative Lloyd’s Register Quality Assurance gave the certification to DTCM Director General, Mr. Khalid A bin Sulayem at the DTCM head office. The DTCM complaint system is now part of the Dubai eGovernment’s eLink system connecting various government departments. Customers may initiate a complaint by sending an email to ecomplaints@dubaitourism.ae , info@dubaitourism.ae, calling the toll free number 800 7090, or visiting the DTCM head office, or Visitors Information Bureau at six different locations.
In the late eighteenth century, royal art collections across Europe were being nationalized and put on display for the public. The British were late to the party and calls for the establishment of a national art gallery went unfulfilled. The spectacular painting collection of former Prime Minister Robert Walpole wound up sold to Russia in 1777. Finally, in 1824, the National Gallery was establis...
Harry Potter fans can not miss this! Platform 9 ¾ at King’s Cross Station is where the legendary Hogwarts Express departs on its journey to the magical world of Hogwarts. Unfortunately, the platform isn't accessible to us muggles. We're left to stare at the platform 9 ¾ signboard and imagine what lies beyond! A massive redevelopment program has changed the look and feel of the Kin...
Purposely built on the western edge of an ancient Roman civilian settlement, this museum offers extensive exhibits on Roman life in Budapest. There is a vast collection of Roman coins and wall paintings, a replica of a 3rd century organ called a ‘hydra’ and stone sarcophagi. Across the road is the Roman Civilian Amphitheatre which, while smaller than the original thing, leaves much to the imaginat...
The San Telmo district is a must-visit as it preserves the old Spanish style architecture and streets. The roads tend to be paved with cobblestones, lending a quaint and romantic feel to the area. You seem to be within a little slice of historic Europe. It is however, a very touristy area and don’t be surprised of you are offered ‘authentic’ Argentinian items for sale at sky high prices. There are...