General Travel News

Air Miles Launches Interactive Voice Response

The world’s leading multi-participant loyalty programme, Air Miles, has launched its Interactive Voice Response, or IVR. The system will provide its members with 24 hours service, 365 days a year, and has proven to be a very effective way of handing high volumes of calls and improving customer service in businesses around the world.  IVR will provide customers more personalized service by identifying each caller and it offers a range of self service options, allowing the caller to initiate instant transactions.

“Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates” according to Fouad El-Qassem, Loyalty Services Director, Air Miles Middle  East.  El-Qassem said previously these services required a live agent and were less instantaneous.
 

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Featured Sights To See
Copenhagen Zoo

Copenhagen Zoo

Copenhagen, Denmark

The most exciting and amazing place for children to spend a fun-filled day, the Copenhagen Zoo houses over 3,600 animals with a species of 250. The oldest zoo in Europe is a very popular attraction for the 1.3 million tourists who visit Copenhagen every year. Address: Zoologisk Have, Roskildevej 32 Transport: Bus no. 6A - 18 and 26                     {loadposition upload_ima...

Golden Bowling

Golden Bowling

Tunis, Tunisia

Crowded with young Tunisians, Golden Bowling is a hip entertainment spot that was opened in 2000, equipped with 16 bowling alleys for avid bowling fans. In Tunis, this place is one of the best teenage hang outs because of the sheer variety of games it offers including tennis and pool. A restaurant, café and bar also attract people who drop in for a drink or a bite to eat. Location: Avenue Pr...

Carthage Museum

Carthage Museum

Tunis, Tunisia

The most extensive collection of Punic and Roman artifacts in housed in the Carthage Museum. From everyday items to kitchen utensils to antique jewelry and the clay masks that the Punic designed, everything that remained after the city was in flames for 17 days has been preserved here at the museum. Tourists are awed by the collection and one can’t help picture the fall of Carthage in 146 BC. ...

Naseef House

Naseef House

Jeddah, Saudi Arabia

The old Jeddah architecture and the important artifacts which are stored at the Naseef House make it one of the most important museums in Jeddah. The Naseefs were one of the most powerful and wealthy merchant clans, so important in fact that when the late King and Founder of Saudi Arabia, King Abdulaziz ,visited Jeddah, he stayed here. Address: Historic downtown area - AL-Bald ...