The world’s leading multi-participant loyalty programme, Air Miles, has launched its Interactive Voice Response, or IVR. The system will provide its members with 24 hours service, 365 days a year, and has proven to be a very effective way of handing high volumes of calls and improving customer service in businesses around the world. IVR will provide customers more personalized service by identifying each caller and it offers a range of self service options, allowing the caller to initiate instant transactions.
“Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates” according to Fouad El-Qassem, Loyalty Services Director, Air Miles Middle East. El-Qassem said previously these services required a live agent and were less instantaneous.
The Olympic Park was built for the 1986 Asian Games and the 1988 Seoul Olympics. It has a lake, and a square of sculptures which is very popular among visitors. It also has a large field which is covered with grass and has a few courses that are ideal for jogging and walking. Its outdoor stage and six stadiums are often used for concerts. ...
The Central Market is in the corner of Queen Victoria Street. It has a central courtyard and six floors. One of the first markets of Hong Kong, one can find all kinds of traditional handmade Chinese goods here. For all meat shopping this is the place to go to. In fact it is the biggest supplier of meat products in South Asia. This is also a place to collect rare Chinese herbs and roots and ...
Located a few kilometers north of Mount Royal and stretching over 36 hectares, this park contains beautiful artificial lakes connected by waterfalls, decorative fountains, large playing fields, swimming pools, bike trails, an ice skating area in winters, and the newest addition, an open-air theatre. This is a good place to hit on your last day in the city, if you want to relax and collect everlast...
Situated in the vaults underneath the Royal Palace, The Royal Armory Museum is truly a historical treat. The museum’s collection spans over 500 years of royal history replete with sagas of love and murder, weddings and death, victory and defeat. While at the museum, you can enjoy everything, from royal costumes, weapons, armors and carriages to preserved stomach contents of conspirators and assass...