General Travel News

Air Miles Launches Interactive Voice Response

The world’s leading multi-participant loyalty programme, Air Miles, has launched its Interactive Voice Response, or IVR. The system will provide its members with 24 hours service, 365 days a year, and has proven to be a very effective way of handing high volumes of calls and improving customer service in businesses around the world.  IVR will provide customers more personalized service by identifying each caller and it offers a range of self service options, allowing the caller to initiate instant transactions.

“Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates” according to Fouad El-Qassem, Loyalty Services Director, Air Miles Middle  East.  El-Qassem said previously these services required a live agent and were less instantaneous.
 

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Featured Sights To See
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Sharjah, United Arab Emirates

Probably the best out of Sharjah’s museums, the exhibit details local customs, traditions, and arts and crafts before the discovery of oil. Phone: 568 0006 Opening Times: Sat-Thu 8am-8pm, Fri 4-8pm Fees: Adult AED5, Child free, Family Pass AED10...

Roma Street Parkland

Roma Street Parkland

Brisbane, Australia

If you’re looking for a quiet place that is also the biggest subtropical garden in the world then Roma St Parkland is the place to go. Broken up in 16 precincts, you’ll find all sorts of flora: lilies, native gardens, rockeries. You’ll also find works by local artists among the nature as well as an outdoor theatre and lots of public BBQs so you can partake in the Australian picnic tradition. ...

Murabba Palace (Qasr al-Murabba)

Murabba Palace (Qasr al-Murabba)

Riyadh, Saudi Arabia

Murabba Palace (Qasr al-Murabba), (next to National Museum). (6-9 PM Sun-Fri). This is Riyadh's second old mud-brick palace, built by King Abdul Aziz after he conquered Masmak Fortress because he wanted a more strategically powerful fort. This two-story structure does have an intimidating look and feel to it, but permits are no longer needed to venture inside, where you can find interesting items ...

Le Meridien Pyramids

Le Meridien Pyramids

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The Le Meridien Pyramids's children's area offers pint-sized chairs and tables along with a children's paddling pool, a special children's menu, and coloring books and crayons. These facilities are available for both hotel guests and non-guests.   Le Meridien Pyramids Alexandria Desert Road PO Box 25 Pyramids, Giza Tel: +20 2 383 0383 ...