General Travel News
Air Miles Launches Interactive Voice Response
The world’s leading multi-participant loyalty programme, Air Miles, has launched its Interactive Voice Response, or IVR. The system will provide its members with 24 hours service, 365 days a year, and has proven to be a very effective way of handing high volumes of calls and improving customer service in businesses around the world. IVR will provide customers more personalized service by identifying each caller and it offers a range of self service options, allowing the caller to initiate instant transactions.
“Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates” according to Fouad El-Qassem, Loyalty Services Director, Air Miles Middle East. El-Qassem said previously these services required a live agent and were less instantaneous.
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This temple dates back to the 1690s. Traditionally it belonged to the next Yongzheng Emperor but after the seat of the empire was shifted to the Forbidden City in the 1740s this building was converted into a temple. They are some magnificent incense burners located here in addition to statues of some significant protagonists of Tibetan Buddhism. The most beautiful amongst these is the statue of Ma...
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Address: downstream along the Zayandeh River. The simplest way to enjoy the Zayandeh area while avoiding noisy, huddling crowds is to take a walk down the paved promenade that runs parallel to the course of the river. An especially well-liked area is the downstream path from the Si-o-Seh to the Khaju Bridge. Splendidly landscaped, with colorful floral beds, charming sitting and resting sp...
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This is reputed as being one of the most visited museums in all of Geneva. This museum features the constant struggle of the world's humanitarian organizations, from their initial primitive stages to the modern, well-developed movements of today. The museum also offers a multi-media experience that is quite unique and informative, providing news and video footage of current issues. Locati...
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