General Travel News

Air Miles Launches Interactive Voice Response

The world’s leading multi-participant loyalty programme, Air Miles, has launched its Interactive Voice Response, or IVR. The system will provide its members with 24 hours service, 365 days a year, and has proven to be a very effective way of handing high volumes of calls and improving customer service in businesses around the world.  IVR will provide customers more personalized service by identifying each caller and it offers a range of self service options, allowing the caller to initiate instant transactions.

“Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates” according to Fouad El-Qassem, Loyalty Services Director, Air Miles Middle  East.  El-Qassem said previously these services required a live agent and were less instantaneous.
 

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Featured Sights To See
Child-Friendly Hotels

Child-Friendly Hotels

Cairo, Egypt

This hotel offers a petting zoo with a staff trained to make sure that the children have fun in a safe and friendly environment. Children can play with monkeys, a deer, a camel, a pony, flamingoes, and ducks. There is also a “Children's Garden" that has toys, swings, a trampoline, and a junior pool.   These facilities are available to hotel guests only.   Pyramids...

Neue Pinakotheken

Neue Pinakotheken

Munich, Germany

This gallery holds a collection of 19th century art. Here you can find paintings and sculptures from the Neoclassical and Romantic periods, as well as from the Impressionist movements. The museum was commissioned by King Ludwig I in 1853 as the first museum for contemporary art. Timings: Daily except Tuesday 10.00 – 17.00, Wednesday 10.00 – 20.00 Admission: €5 adults €3.50 st...

The Waterfront

The Waterfront

Copenhagen, Denmark

The area of Waterfront consists of many sights and attractions. A very famous one is the Holmen which is a place near the harbor where one can spend a relaxing and peaceful vacation. An excellent place to roam around with a loved one and dine out in one of the exquisite restaurants lined up.                    ...

Doha Zoo

Doha Zoo

Doha, Qatar

Children and adults will love the diversity of fauna housed here. Over 1500 kinds of animals from the globe over are housed here. These include animals specific to the region such as Qatar’s national animal the Oryx as well as birds belonging to this region; A fascinating outing for all. Timings: Daily except Saturdays 3 P.M- 9 P.M Admission: 5 QR (Adults) 2 QR (Children) Address: op...