According to a survey, Paris Charles de Gaulle, the second busiest airport in Europe, is the rudest in the region, while Copenhagen Airport features as the friendliest.
Paris CDG, which hosts more than 60 million passengers a year, is the rudest airport in Europe with a score of 4.86 out of ten. The survey rates airports according to the friendliness of their staff.
The experience of using Paris Charles de Gaulle airport is described by travelers as similar to cattle being herded to market with complaints ranging from endless lines to manhandling at security and abrupt responses from staff.
Copenhagen Airport, with a total of 22.7 million passengers in 2011, received the highest score with 7.08 out of ten, featuring as Europe’s friendliest airport.
Copenhagen is followed by Amsterdam Airport Schipol (6.92), which served around 49 million passengers in 2011.
Across all airports, staff at security gates as well as at restaurants and shops rate as among the friendliest, while check-in staff appear bottom of the list.
Skyscanner surveyed 500 passengers who have traveled in the past 12 months asking them to rate the European airports according to the friendliness of their staff.
5 Rudest Airports in Europe
1. Paris CDG 4.86
2. Moscow 5.03
3. Istanbul 5.91
4. London -Heathrow 5.94
5. Madrid 6.01
5 Friendliest Airports in Europe
1. Copenhagen 7.08
2. Amsterdam 6.92
3. Stockholm 6.68
4. Barcelona 6.46
5. Frankfurt 6.21
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