The Airport Frustration Index?
If you are a frequent flyer you may have encountered several frustrating aspects of your airport experience. The first one is getting there. Many airports are far and expensive to get to - not counting the time it takes to get there. Once you are at an airport you may want to use their rest rooms and these can be irritatingly unclean.
Exorbitantly priced food outlets at airports are another worry. Airport security and departure delays all add to spoil the travel experience before it even begins.
The folks at Bloomberg Businessweek decided to compile an index of these frustrating aspects of travel to rate airports across the United States and Canada - unfortunately other international airports are not part of this study.
New York's three airports were among the top 5 most frustrating airports. New York Laguardia was No.1 followed by Newark, Chicago's O'Hare, Washington Dulles and JFK, New York.
The commute time was the worst for JFK airport in New York. Boston's Logan airport on the other hand has the best commute time. If you are at an airport and get the urge to go, try to avoid La Guardia which has the worst rest rooms - the best being in Tampa Florida.
The airport with the lowest Frustration Index - Vancouver International in Canada.
Last Updated on Tuesday, 25 November 2014 03:38
London Heathrow starts Ebola screening
The UK health authorities have started Ebola screening of passengers arriving at Heathrow airport. While there are no direct flights into Heathrow from Liberia, Sierra Leone and Guinea, where Ebola has killed more than 4,000 people, passengers who are coming from these countries will be subjected to strict screening.
Air France, Royal Air Maroc and Brussels Airlines are the only airlines that fly out of the three most affected countries.
A Heathrow spokesperson has issued the following staement about the procedure which has started today at Terminal 1 and will be extended to cover all terminals at Heathrow as well as Gatwick and the Eurostar train terminal, “The welfare of our passengers and colleagues is always our main priority and we are working with Government to support the implementation of targeted screening measures as announced by the Health Secretary today. We would like to reassure passengers that the Government assesses the risk of a traveller contracting Ebola to be low."
In an unrelated incident, five passengers arriving on October 13 on an Emirates Airlines flight from Dubai to Boston Logan airport were taken to the hospital with flu like symptoms and the plane was inspected by US health inspectors.
Last Updated on Tuesday, 14 October 2014 17:13
Queen opens new Terminal 2 | Queen's Terminal at London Heathrow
Her Majesty the Queen of England inaugurated the new £2.5 billion Terminal 2 at London's Heathrow airport on Monday, June 23 2014. This is part of an £11 billion investment in the upgradation of one of the world's busiest airports. The new Terminal 2 has been renamed The Queen's Terminal and when fully functional will have the capacity to cater to over 30 million passengers every year.
The original Terminal 2 was Heathrow’s first passenger terminal. When it was opened in 1955, by Her Majesty The Queen, it was the most modern airport facility of its day with silver service restaurants, a cocktail lounge and a rooftop viewing gallery. In the years that followed the terminal witnessed the arrival of The Beatles, Marilyn Monroe and Brigitte Bardot. By the beginning of the 21st century Terminal 2 had outlived its intended purpose. Designed to welcome 1 million passengers, by the turn of the century it was straining under the weight of 8 million. The opening of Terminal 5 in March 2008 created the opportunity to demolish the old building and make way for a modern terminal to replace Terminals 1 and 2.
Terminal 2 successfully welcomed its first passengers on 4 June and is now home to United, Air Canada, ANA and Air China. Eventually it will be home to 26 airlines – 23 members of the Star Alliance as well as Aer Lingus, Germanwings and Virgin Atlantic Little Red. Airlines will move into the new terminal in phases over the next six months. When fully occupied, Terminal 2 will have 332 daily flights to 54 global destinations.
Last Updated on Tuesday, 24 June 2014 21:09
Heathrow Airport opens gates to new Terminal 2
The gates of the sparkling new Heathrow Airport terminal will open this week, capping off an £11 billion investment over the last decade.
Terminal 2, or The Queen’s Terminal, will become home to 26 airlines, 23 of which are Star Alliance members, and can handle 20 million passengers.
When fully operational, the terminal will operate 332 daily flights to 54 global destinations. On Wednesday, flyers with United Airlines will be the first to christen the sparkly new halls of Heathrow Airport.
Here’s Terminal 2 by the numbers:
- 40,000 square meters (or, four times the size of Buckingham Palace)
- 26 airlines
- 634 toilets
- 1,340 parking spots
- 118,000 individual pieces of equipment, from light fittings to escalators
- 100,000 test bags that passed through the terminal
- 33 shops
- 17 restaurants
- 20 million passenger capacity
- 60 check-in desks
- 66 self-serve check-in desks
- 6 months of trials and training
- 14,000 volunteers who helped put the airport through its paces
- 1,700 familiarization training sessions
- 7,106 seats
- 1 personal shopping lounge
Last Updated on Wednesday, 04 June 2014 22:36
Dubai Airport runway repair affects flights
More than 600 flights a week will be diverted to the new Al Maktoum International - Dubai World Central (DWC) airport in Jebel Ali, because of the runway repairs and renovation taking place at Dubai International Airport. From May 1 to July 20 2014 several airlines including Malaysia Airlines, Royal Brunei Airlines and Yemenia Airlines will be shifting to DWC. flydubai will be shifting some of its flights to DWC while several Indian airlines like Jet Airways and Air India Express will be shifting to Sharjah Airport.
Emirates will continue to operate out of Dubai International Airport (DXB) but will be scaling back its operations by reducing flights to 41 destinations. It will ground 22 aircraft and anticipates a revenue shortfall of Dh 1 billion because of the runway closures.
Dubai Airports has started a 24/7 free bus shuttle service between the two airports which leaves every 30 minutes. The transfer time between airports is between 90-120 minutes depending on traffic. The luxurious, airconditioned buses have sufficient luggage space and also have toilet facilities. The taxi fare between the two airports is about Dh 150.
Passengers are advised to check with their airline as to which airport they will be flying in and out of. DXB stands for Dubai International and DWC is for Dubai World Central. Since flight rescheduling for the planned runway closure started in 2013, most tickets will mention the correct airport. Passengers just have to read their tickets carefully and make sure they head to the correct airport. Passengers flying in from countries which require pre-departure UAE visas and have connecting flights from a different airport will have to obtain a UAE visa. It's likely to be a summer of discontent for many passengers.
Last Updated on Thursday, 01 May 2014 12:02
Iraq airports closing during elections
The Iraqi Government has announced that all airports in Iraqi will be closed between 1.00am on 29 April to 7.00pm on 30 April due to the Iraqi election.
To ensure the safety of its passengers and crew, Etihad Airways has made changes to its published flight schedule.
The following Etihad Airways flights to Baghdad, Basra and Erbil have been cancelled:
29 April: EY555 Abu Dhabi - Baghdad / EY556 Baghdad - Abu Dhabi
30 April: EY555 Abu Dhabi - Baghdad / EY556 Baghdad - Abu Dhabi
30 April: EY553 Abu Dhabi - Basra / EY554 Basra - Abu Dhabi
29 April: EY557 Abu Dhabi - Erbil / EY558 Erbil - Abu Dhabi
30 April: EY557 Abu Dhabi - Erbil / EY558 Erbil - Abu Dhabi
For more information on cancellations and refunds, visit the Etihad Airway's website.
Last Updated on Tuesday, 29 April 2014 04:57
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