Airline

Ethos Report Ranks Emirates Tops In Service Quality

A recent survey of seven airlines operating long haul flights was conducted by the customer service consultancy firm Ethos Consultancy.  Their report ranked Emirates Airlines as number one for service quality, followed by Abu Dhabi based Etihad Airways.  Both firms bested rivals British Airways, Air France, and Qatar Airways.  The study reviewed all aspects of the customer service experience from flight booking to check-in, baggage drop, boarding, plane conditions, in flight services including food and beverage and entertainment, disembarkation, and final baggage claim.

Emirates Airline had an overall score of 92.3 percent, followed by Etihad Airways at 91.5 percent, then Swiss Air (86.6 percent), British Airways (84.3%), Virgin Atlantic (79.8%),  Air France (72.3%), and Qatar Airways with 71.5%.   Criterion for inclusion in the survey required departure and return from either Abu Dhabi or Dubai in economy class, with flights of no less than six hours.
 

More Airline
Big jump in international passengers for Saudi Airlines
flydubai will fly to Tashkent from 11 March 2019
New Istanbul airport starts operations
Latest Travel News
flydubai to operate some flights from Du...
South Korea Pavilion among top five at E...
Collect souvenirs from the first Emirate...
Featured Sights To See
Tegallalang Rice Terrace

Tegallalang Rice Terrace

Bali, Indonesia

Bali is famous for its rice paddy fields and a visit to Bali would be incomplete without a tour of one. The Tegallalang Rice Terrace is located about 5 kilometres to the north of Ubud, and from the highest point you can take in the breathtaking views of the paddy fields. There are more than one tour operators; you can ask your hotel reception for a brochure on the different operators for a bet...

What to do with Children in Tow

What to do with Children in Tow

Geneva, Switzerland

Geneva is a city for the young and the old alike, and it offers unlimited hours of fun for children aged 1 to 101, or a little underage or a little overage. Some of the major attractions for children of all ages include: Natural History Museum:   This museum gives an educational and informative overview of the natural world. There is a special focus on the ecological and environmental ...

Colombo Zoological Gardens

Colombo Zoological Gardens

Colombo, Sri Lanka

Visitors get to see a variety of animals, including a large collection of birds, reptile and fish. The highlight of most people’s trip to the zoo is quite possibly the elephant show, which is held daily at 5:15PM.  Elephant and pony rides are available too! ...

Museo Fundación John Boulton

Museo Fundación John Boulton

Caracas, Venezuela

Another one of Caracas’s many small museums, this place contains utensils, ceramic ornaments, historic documents, antique colonial furniture, and other possessions of the Bolivar family. The museum is housed within a cheerful little yellow-colored building.                    ...