Airline

Emirates Call Centers Will Be Linked Up By British Telecom

British Telecom (BT) has signed a contract to provide the technology link to Emirates Airlines worldwide call centers.  Under the five year contract BT will connect Emirates call centers to a single globally managed platform.  The call centers are in Mumbai, Melbourne, Manchester, Dubai, and New York and also nine town office locations.

BT said operating costs will decrease and efficiency will improve with the provision of new services to its passengers and agents.  Emirates Divisional Regional Vice President explained “Real time access to customer data is a critical requirement”.  Richard Vaughn said BT quickly recognized Emirates is driven by efficiency with a customer-centric approach.

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Ba Da Pagoda

Ba Da Pagoda

Hanoi, Vietnam

Ba Da Pagoda was originally called Sung Khanh Pagoda and was built in 1056 AD, during the Ly Thanh Ton Dynasty. The original temple has long disappeared and has been called many names throughout its history. It is located at the end of a narrow alley off a street that runs between the Ho Hoan Kiem Lake and St Joseph's Cathedral. ...

What to do with children in tow

What to do with children in tow

Paris, France

Paris is a great place for kids as there is so much for them to see and learn. Visits to the various museums such as the Doll Museum or the Museum of Magic would be a special treat for kids, and they would specially love to see the waxworks held at the Wax Museum in the city. Once those museums have been visited, they could try out the circuses. Traditional circuses are ever present in the city th...

The Louvre

The Louvre

Paris, France

The first iteration of the Louvre Palace was built in the twelfth century.  Originally a fortress, it was renovated many times and served many different purposes, including as the king’s residence before Versailles was built.  The Louvre first opened to the public as a museum in 1793 in the midst of the French Revolution and displayed the recently seized royal collection of Louis XVI.&n...

Ngong Ping 360

Ngong Ping 360

Hong Kong, China

Ngong Ping 360 (Lantau Island) is a project of the government for tourism. It consists of a Cable Car ride and a visit to the Ngong Ping Village. The Village has various attractions and a host of shopping and dining experiences. The scenic view from the cable car is another attraction.  ...