Airline

Emirates Call Centers Will Be Linked Up By British Telecom

British Telecom (BT) has signed a contract to provide the technology link to Emirates Airlines worldwide call centers.  Under the five year contract BT will connect Emirates call centers to a single globally managed platform.  The call centers are in Mumbai, Melbourne, Manchester, Dubai, and New York and also nine town office locations.

BT said operating costs will decrease and efficiency will improve with the provision of new services to its passengers and agents.  Emirates Divisional Regional Vice President explained “Real time access to customer data is a critical requirement”.  Richard Vaughn said BT quickly recognized Emirates is driven by efficiency with a customer-centric approach.

More Airline
Big jump in international passengers for Saudi Airlines
flydubai will fly to Tashkent from 11 March 2019
New Istanbul airport starts operations
Latest Travel News
Kazakhstan's new tourist attraction - fa...
Summer in Turkey...
Taif Season attracts more than 750,000 v...
Featured Sights To See
Ho Tay Water Park & Moon Park

Ho Tay Water Park & Moon Park

Hanoi, Vietnam

Five kilometers north of the city centre, this is an excellent day out with children on a hot day. The park opens early and stays open till 9pm. Water slides and refreshing pools are enjoyed by all ages, while the adjacent Moon Park offers roller coasters and other exciting activities for when it gets cooler in the evenings. The park is open for eight months of the year from April to November. ...

Hill of Tara

Hill of Tara

Dublin, Ireland

The Hill of Tara is an important archaeological site about 60km north of Dublin in County Meath.  Once upon a time (before the Norman invasion in 1167), it is believed this was the seat of the kings of Ireland.  Whether this is true and how important the site actually is are still up for debate.  The hill itself rises 197m over the Irish countryside. There are around 30 monumen...

What to do with Children in Tow

What to do with Children in Tow

Nairobi, Kenya

Children will enjoy every aspect of this child centric tour. One could avoid the city sightseeing and spend more time at the Nairobi National Park. They will just love the Giraffe Centre where they can come really close to the huge Rothschild Giraffes and actually feed them. The Animal Orphanage at the entrance of the National Park is a place all children enjoy. Orphaned wildlife is looked after h...

Sidi Mahrez Mosque

Sidi Mahrez Mosque

Tunis, Tunisia

Named after the patron of Tunis, Sidi Mahrez Mosque has a very powerful presence in the medina. Depicting Turkish architecture at its peak, the mosque was made by the Ottoman rulers during the 17th century to give reverence to the pious saint and as a token of gratitude for his contribution in opening up ramparts and mosques in the city. As an ancient rule, only Muslim tourists are allowed to ...