Airline

Emirates Call Centers Will Be Linked Up By British Telecom

British Telecom (BT) has signed a contract to provide the technology link to Emirates Airlines worldwide call centers.  Under the five year contract BT will connect Emirates call centers to a single globally managed platform.  The call centers are in Mumbai, Melbourne, Manchester, Dubai, and New York and also nine town office locations.

BT said operating costs will decrease and efficiency will improve with the provision of new services to its passengers and agents.  Emirates Divisional Regional Vice President explained “Real time access to customer data is a critical requirement”.  Richard Vaughn said BT quickly recognized Emirates is driven by efficiency with a customer-centric approach.

More Airline
New Istanbul airport starts operations
Turkish Airlines launches new cabin crew uniforms
Emirates voted ‘Best Business Airline’ and ‘Best Airline – Long-Haul Holiday’ by Conde Nast Traveller readers
Latest Travel News
Discover the making of a Royal Bisht - g...
Yas Island Abu Dhabi lit up in green for...
Turkish Airlines launches new cabin crew...
Featured Sights To See
Lyndon B. Johnson Space Center

Lyndon B. Johnson Space Center

Houston, United States

r: The Lyndon B. Johnson Space Center is NASA’s center for human spaceflight activity.  Housed on 1,620 acres and consisting of 100 buildings, it is home to Mission Control Center that coordinates all manned spaceflights for the United States.  The center includes astronaut training facilities and a large visitor’s complex. Address: 1601 NASA Road 1 Tel: (281) 244 2100. Websi...

Chandni Chowk

Chandni Chowk

New Delhi, India

The bazaars that surround Chandni Chowk, in Old Delhi, offer a colourful, heaving and pungent slice of Delhi life, with shops and stalls displaying a spectacular array of goods, from fish and poultry to second-hand goods, gemstones and gold, garlands, turbans, tinsel and spare car parts. They are an unmissable part of any visit to the city. The covered Gadodial Market is the wholesale spice marke...

Rajabhai Tower

Rajabhai Tower

Mumbai, India

Rajabhai Tower is a clock tower located within the campus of Mumbai University next to the High Court. It was designed by an English architect, Sir Gilbert Scott, and was based on the tower in London housing the Big Ben. The tower which is 280 ft high took around 9 yrs to get constructed. Based on Gothic and Venetian styles of architecture, this tower is built of Kurla stone, a locally available b...

The mausoleum of Imam Zadeh Saleh

The mausoleum of Imam Zadeh Saleh

Tehran, Iran

 is also worthy of a visit. The beautiful mosque dates back to the 8th century AD. ...