Airline
Emirates Call Centers Will Be Linked Up By British Telecom
British Telecom (BT) has signed a contract to provide the technology link to Emirates Airlines worldwide call centers. Under the five year contract BT will connect Emirates call centers to a single globally managed platform. The call centers are in Mumbai, Melbourne, Manchester, Dubai, and New York and also nine town office locations.
BT said operating costs will decrease and efficiency will improve with the provision of new services to its passengers and agents. Emirates Divisional Regional Vice President explained “Real time access to customer data is a critical requirement”. Richard Vaughn said BT quickly recognized Emirates is driven by efficiency with a customer-centric approach.
More Airline
Latest Travel News
Featured Sights To See
Lyndon B. Johnson Space Center
Houston, United States
r: The Lyndon B. Johnson Space Center is NASA’s center for human spaceflight activity. Housed on 1,620 acres and consisting of 100 buildings, it is home to Mission Control Center that coordinates all manned spaceflights for the United States. The center includes astronaut training facilities and a large visitor’s complex. Address: 1601 NASA Road 1 Tel: (281) 244 2100. Websi...
The Jet d'eau
Geneva, Switzerland
The Jet d'eau in Lake Geneva spouting 140 meters into the air is regarded as the world's tallest water fountain, symbolizing Geneva's position as a leader in harnessing hydraulic power. ...
Souk el Tayeb
Beirut, Lebanon
The Souk Al Tayeb is Beirut’s first farmer’s market and is a great place to get a feel for the city. Every Saturday, residents and visitors converge at this open-air market. Organic fruits and vegetables, traditional dishes, flowers, and much more are available. This souk brings everyone together and serves as a meeting place for producers, bankers, farmers, and housewives. It’s a platform for di...
Chughtai Museum Trust Art Gallery
Lahore, Pakistan
A must stop for tourists; this gallery showcases the works of Abdur Rehman Chughtai, the national painter of Pakistan. He dabbled in a number of arts and styles but is best known for his water color paintings. Chughtai’s paintings are beautiful and his work is easily recognized. The subjects in his paintings are delicate and it was the manner in which he drew their eyes that became his signature t...