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Airline

Emirates launches the world’s first interactive amenity kit in Economy Class

Emirates has launched the world’s first interactive amenity kit in Economy Class providing a more comfortable travel experience. The stylish new amenity kits utilize augmented reality (AR) technology to unlock immersive content on mobile devices.

The kit bags come in six designs inspired by six regions in Emirates’ global network – Australasia, Latin America, Middle East, Africa, Europe and the Far East. The designs incorporate the colors and patterns of each of these regions. The Middle East design, in particular, features Arabic calligraphy by UAE-based artist, Tagelsir Hassan.



The kits include all the necessities for additional comfort on long-haul flights including an eye mask, earplugs, toothbrush and toothpaste, and socks - each tailored to the style of the kit bag. The multipurpose pouches are made of Neoprene material - a water resistant fabric - and are designed to be reused after the flight to store anything from devices to cosmetics or stationery.

Emirates is the first airline to introduce AR technology with the amenity kits making it the world’s first interactive kit bags. The amenity kits will be available on selected long-haul routes and on all ultra-long haul services starting from August.

To activate the augmented reality technology with the amenity kits, users need to download the Blippar app from the Apple Store or Google Play Store on their mobile device, scan the designs on the amenity kits and enjoy immersive content on their mobile device

Last Updated on Sunday, 17 July 2016 17:11

Hits: 46

Emirates named World’s Best Airline at Skytrax World Airline Awards 2016

Emirates was named the World’s Best Airline 2016 at the prestigious Skytrax World Airline Awards 2016. It also won the awards for World’s Best Inflight Entertainment for a record 12th consecutive year, and Best Airline in the Middle East.

Based on the results of the largest airline passenger satisfaction survey in the industry, the World’s Best Airline Awards are considered a global benchmark of airline excellence. This year’s Skytrax awards were based on a total of 19.2 million completed surveys covering 280 airlines, by customers from more than 104 countries.

This is the fourth time Emirates has won the top accolade since the airline awards were introduced 15 years ago; the airline won the first ever Skytrax World’s Best Airline in 2001, again in 2002 and in 2013. In total, Emirates has won a total of 20 Skytrax World Airline Awards since 2001.

Sir Tim Clark, President Emirates Airline, said: “We are honored to be recognized by the prestigious Skytrax awards. Emirates has always put our customers at the heart of what we do. … The fact that these awards are based on the direct feedback from passengers is gratifying and wonderful recognition for all of the hard work that’s gone into creating the Emirates experience.”

 

 

 

 

 

Last Updated on Sunday, 17 July 2016 00:43

Hits: 50

Etihad wins World's Best First Class award

Etihad Airways has received three highly coveted awards for the World’s Best First Class Airline, World’s Best First Class Onboard Catering, and World’s Best First Class Airline Seat for its First Apartments and Suites, at the annual Skytrax World Airline Awards.

The prestigious World Airline Awards are widely considered to be a global benchmark of airline excellence. Winners are chosen based on the votes and findings of a 10-month survey of over 18 million air travelers from more than 150 countries.

Calum Laming, Vice President of Guest Experience at Etihad Airways, said: “In 2014 we redefined the First Class travel experience with the introduction of a new onboard experience on all flights and the revolutionary cabins on our new fleet of Airbus A380 and Boeing 787 Dreamliner aircraft.

“The airline is tremendously proud that, based on the results of a huge global customer satisfaction survey, we have yet again been presented with these prestigious awards for the world’s finest First Class experience.”

In recent years, the airline has won numerous awards for its First Class and Business Class products. This also marks the second time the airline has won all three First Class award categories at the World Airline Awards.

The A380 First Class cabin boasts nine First Apartments, unique living spaces which at 39 square feet in area, are 74 per cent larger than the airline’s current award-winning First Class suites, and feature a Poltrona Frau leather armchair and a separate ottoman which converts into a full-length 80.5 inch long bed. A dedicated shower room is available for exclusive use by First Class guests.

While the Boeing 787s are equipped with eight private First Suites in a unique curved aisle setting, an airline industry first, with a 10 per cent increase in personal space. The forward and aft facing suites feature a large Poltrona Frau leather armchair which converts into an 80.5 inch fully-flat bed. The suites feature 24 inch TV monitors, large dining tables for dual dining, personal wardrobes and privacy doors.

Last Updated on Sunday, 17 July 2016 00:33

Hits: 43

Qatar Airways wins World’s Best Business Class Award

Qatar Airways received three separate awards at the 2016 Skytrax World Airline Awards at the Farnborough International Airshow in the United Kingdom. Air travelers chose Qatar Airways as the World's Best Business Class in the 2016 World Airline Awards. It also won the awards for the Best Business Class Airline Lounge and the Best Airline Staff Service in the Middle East.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “It is a very proud moment for Qatar Airways to be named World's Best Business Class, Best Business Class Airline Lounge and Best Airline Staff Service in the Middle East by the prestigious Skytrax World Airline Awards, not only for myself, but for every individual at Qatar Airways who creates the passengers’ experience.”

The Skytrax World Airline Awards are widely known as the Passengers Choice Awards with millions of travelers, from 160 different countries, participating in passenger satisfaction surveys to decide the winners each year.

Over the last year Qatar Airways announced an unprecedented expansion of its network with 13 new destinations launching in 2016 including Adelaide, Atlanta, Birmingham, Boston, Chiang Mai, Seychelles and Sydney.

The airline continues to grow in 2017, and will commence services to further new destinations including Auckland, which will be the world’s longest flight, Lusaka, Skopje and Nice.

Last Updated on Saturday, 16 July 2016 23:53

Hits: 48

Emirates can repaint an A380 in 7 days

Emirates Airline has its own aircraft painting facility - The Emirates Aircraft Appearance Centre. This is the world’s largest aircraft painting facility owned by an airline. During the last 12 months it has completely stripped and repainted 33 aircraft or 13% of its fleet.

During the year, Emirates gave a fresh coat of paint to three Airbus A380s and 22 Boeing 777s, in addition to eight aircraft that were retired as a part of the airline’s strategy to operate a young, modern, and efficient aircraft fleet.

Emirates’ state-of-the-art facility in Dubai also installed decals on 72 aircraft and executed over 105,000 painting jobs including cabin touch-ups across the world’s largest fleet of wide-body aircraft in 2015.

Some of the eye-catching customized decals installed on the Emirates fleet during the course of the year include the Real Madrid A380, the Paris Saint-Germain A380, the Arsenal 777, the A.C. Milan A380,  the Arsenal A380 and the United for Wildlife A380s.

The process for repainting an A380 involves four different stages starting from: preparing and masking the aircraft to protect sensitive components from paint application; chemical stripping of existing paint; sanding of external surfaces followed by the actual phase of repainting which comprises of pre-treatment, painting of the aircraft with various coats, marking of signs and finally, the application of a clear coat for gloss retention. This is followed by an exhaustive inspection and quality assurance check before the aircraft is released back into service.

A team of 34 professionals worked for nearly 6,000 man hours to complete the repainting of ‘Echo Delta Delta’, the fourth A380 to join the Emirates fleet. The mammoth ‘strip and repaint’ makeover was completed in 15 days, setting a new company record. The painting part of the process took just seven days.

Last Updated on Wednesday, 13 July 2016 11:01

Hits: 66

Virgin Atlantic places $4.4b order for 12 A350-1000 aircraft

Virgin Atlantic and Airbus announced an agreement on a firm order, valued at $4.4bn, for 12 Airbus A350-1000 aircraft at the Farnborough Air Show in the UK.
 
The investment demonstrates Virgin Atlantic's commitment to customer experience. It is part of a fleet modernization program which will see 50 percent of Virgin Atlantic’s aircraft replaced in a six year period – creating one of the world’s youngest fleets.
 
Of the 12 firm orders, eight will be purchased and four leased. The aircraft will be powered by Rolls Royce Trent XWB engines. This will ensure a greener, cleaner, quieter fleet. The aircraft is designed to be 30% more fuel and carbon efficient than the aircraft it replaces in the fleet and is expected to reduce the airline’s noise footprint at its airports by more than half.

 
The A350-1000, which will replace Virgin Atlantic’s remaining Boeing 747-400s and Airbus A340-600s, is due for delivery from early 2019. Initially the aircraft will fly to key US destinations from London Heathrow.

Last Updated on Tuesday, 12 July 2016 18:16

Hits: 76

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